Refund policy

Highland Cow Experience only requires 72 hours to either Refund or Credit note after this we won’t be able to offer any of the above

Highland Cow Experience and Afternoon Tea Combo

You have 72 hours to amend your booking after this a £30 non refundable deposit will be held for each Adult booking and £20 each child booking and any owing balance can be credit or refund back to original payment.

From 7 days before your booking takes place you will not be eligible for any refund or exchange but you may resell or gift to another person your booking.

Exchange - You are only able to exchange in the booking month you are booked in for we will not be able to provide a credit note or move to another month 

You can contact us at colreadyhighlands@hotmail.com. 

We will not offer refunds for no-shows

Refunds
If a refund is approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund to your account - this is outside of our control and we cannot speed this up.